Appointments & Scheduling
Do I need an appointment, or do you accept walk-ins?
We welcome both walk-ins and appointments! However, we strongly recommend booking an appointment to ensure availability, especially on busy days (Fridays and Saturdays tend to fill up fast). Call us at 910-479-7297 to schedule.
What are your hours of operation?
We’re open Tuesday through Saturday, 8:00 AM to 5:00 PM. We are closed on Sundays and Mondays. We recommend dropping off your dog in the morning for the best availability.
How long does a grooming session take?
Grooming times vary based on your dog’s size, coat type, and the package selected:
- Golden Paw Package (bath & hygiene): Typically 1-2 hours
- Platinum Paw Package (bath + haircut): Typically 2-3 hours
- De-Shedding Treatment: Add 30-60 minutes
We’ll call you as soon as your pup is ready for pickup!
Pricing & Services
How much does grooming cost?
Our pricing is based on your dog’s weight, coat type, and condition:
- Golden Paw Package: $38.50 - $55.00+ (bath, brushing, sanitary trim, nails, ears, teeth, cologne, bow/bandana)
- Platinum Paw Package: $55.00 - $70.50+ (everything in Golden Paw + custom haircut & styling)
- De-Shedding Treatment: $10 - $30 (based on coat length)
- Nail Trim (standalone): $10 - $20
- Boarding & Daycare: $30/day ($15/day for additional dogs)
Call 910-479-7297 for a personalized quote based on your dog’s specific needs.
What payment methods do you accept?
We accept credit cards, cash, and online payments for your convenience.
What's included in the Golden Paw Package?
The Golden Paw Package is our signature bath and hygiene service. It includes:
- Hydro massaging bath with premium shampoo
- Thorough brushing and detangling
- Sanitary trim
- Anal gland expression
- Nail trim
- Ear cleaning
- Teeth cleaning
- Finishing cologne and bow or bandana
About Your Dog’s Visit
Is my dog safe during grooming?
Absolutely. Your dog’s safety and comfort are our top priorities. Our certified groomers are trained in gentle handling techniques and use only premium, pet-safe products. We never rush a grooming session, and we take extra care with anxious or nervous dogs. If we notice any health concerns (lumps, skin issues, ear infections), we’ll let you know right away.
Can you groom anxious or nervous dogs?
Yes! We have extensive experience with anxious, nervous, and rescue dogs. Our groomers use a calm, patient approach and will work at your dog’s pace, taking breaks as needed. Many nervous dogs become regulars who actually enjoy their visits after a few sessions. Just let us know about your dog’s temperament when you book so we can prepare accordingly.
What age can my puppy start grooming?
We recommend bringing puppies in for their first grooming between 12-16 weeks of age, after they’ve received their initial vaccinations. Early introduction to grooming helps puppies view it as a normal, positive experience. We offer gentle first-time puppy grooming sessions specifically designed to create a positive association.
Do you groom all breeds and sizes?
Yes! We groom dogs of all breeds and sizes, from Chihuahuas to Great Danes. Our groomers are experienced with all coat types — short, long, curly, double-coated, wire-haired, and everything in between. We’re also experienced with breed-specific cuts and styling.
Boarding & Daycare
What's included in boarding?
Our boarding service includes a clean, comfortable sleeping area, fresh food and water, regular exercise and playtime, and plenty of individual attention. Boarding is $30 per day per dog, with a discounted rate of $15 per day for additional dogs from the same family.
You’re welcome to bring your dog’s own food, treats, and a favorite toy or blanket from home.
Can I add grooming to a boarding stay?
Absolutely! Many of our boarding clients add a grooming package so their dog comes home looking and smelling amazing. It’s a great way to combine services and make pickup day extra special.